Test Bank (Downloadable Product) for Essentials of Organizational Behavior An Evidence-Based Approach 2nd Edition By Terri A. Scandura, ISBN: 9781506388465, ISBN: 9781544321080

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Downloadable Instructor Test Bank for Essentials of Organizational Behavior An Evidence-Based Approach 2nd Edition Scandura



Test Bank for Essentials of Organizational Behavior An Evidence-Based Approach 2nd Edition Scandura

Downloadable Instructor Test Bank for Essentials of Organizational Behavior An Evidence-Based Approach 2nd Edition By Terri A. Scandura, ISBN: 9781506388465, ISBN: 9781544321080

Table Of Content

About the Author
Section I: Introduction
Chapter 1: What is Organizational Behavior?

Chapter Learning Objectives

A Crisis of Leadership?

What is Organizational Behavior?

Evidence-Based Management

What is Critical Thinking?

The Scientific Method

Outcome Variables in Organizational Behavior

Levels of Analysis in Organizational Behavior

How OB Research Increases Employee Performance

Theory X and Theory Y

Plan for This Textbook

Leadership Implications: Thinking Critically

Key Terms

Toolkit Activity 1.1: Personal Leadership Development Plan

Case Study 1.1: Organizational Science in The Real World

Self-Assessment 1.1: Are You Theory X Or Theory Y?

Self-Assessment 1.2: Assessing Your Experiential Evidence Base

Section II: Understanding Individuals in Organizations
Chapter 2: Personality and Person-Environment Fit

Chapter Learning Objectives

The Right Stuff at the Wrong Time?

What is Personality?

Myer-Briggs Type Indicator

“The Big Five”

Personality Traits and Health Research

Other Relevant Personality Traits

Psychological Capital

Core-Self Evaluations

Person-Environment Fit

Leadership Implications: Understanding Others

Key Terms

Toolkit Activity 2.1: Fitting In Somewhere Great!

Case Study 2.1: Who Would You Hire?

Self-Assessment 2.1: The Big Five Personality Test

Self-Assessment 2.2: Type A/Type B Behavior Pattern

Self-Assessment 2.3: Core Self-Evaluations Assessment

Chapter 3: Emotions and Moods

Chapter Learning Objectives

Does Lack of Sleep Make You Grumpy?

Emotions and Moods at Work

Affective Events Theory: An Organizing Framework

Affective Climate


Emotional Labor

Emotional Intelligence

Emotional Contagion

Affective Neuroscience

Leadership Implications: Affective Coaching

Key Terms

Toolkit Activity 3.1: The 5-Minute Gratitude Exercise

Case Study 3.1: Managing Your Boss’s Moods And Emotions

Self-Assessment 3.1: Positive and Negative Affect Schedule (PANAS)

Self-Assessment 3.2: Emotion Regulation Questionnaire (ERQ)

Chapter 4: Attitudes and Job Satisfaction

Chapter Learning Objectives

Job Satisfaction: An Upward Trend

What is an Attitude?

Do Attitudes Matter?

Job Satisfaction

Job Search Attitudes

Organizational Commitment

Perceived Organizational Support

Psychological Empowerment

Leadership Implications: Creating Meaning at Work

Key Terms

Toolkit Activity 4.1: What Do Workers Want From Their Jobs?

Case Study 4.1: A Crisis In Nursing

Self-Assessment 4.1: How Much Career Adaptability Do You Have?

Self-Assessment 4.2: Do You Experience Empowerment?

Chapter 5: Perception, Decision Making, and Problem Solving

Chapter Learning Objectives

Would You Be Happier If You Were Richer?

Understanding Why People Don’t See Eye to Eye

Employability: Self-Fulfilling Prophecies During the Application Process

Individual Decision Making

The Rational Decision-Making Model

Prospect Theory


Decision Traps

Creative Problem Solving

Leadership Implications: Making Ethical Decisions

Key Terms

Toolkit Activity 5.1: The Oil Drilling Partnership

Case Study 5.1: Do You Have To Spend Money To Make Money?

Self-Assessment 5.1: Employability – Perceptions Of Prospective Employers

Self-Assessment 5.2: How Would You Rate Your Creativity?

Section III: Influencing and Motivating Employees
Chapter 6: Leadership

Chapter Learning Objectives

Have Leaders Lost Their Followers’ Trust?

What is Leadership?

Trait Approaches

Leader Behaviors

Path-Goal Theory

Leader-Member Exchange

The Importance of Trust

Full-Range Leadership Development

Moral Approaches

Critiques of Leadership Theory

Leadership Implications: Flexibility Matters

Key Terms

Toolkit Activity 6.1: Applying the Full-Range Leadership Development Model

Toolkit Activity 6.2: Comparing Supervisor Leader–Member Exchange

Case Study 6.1: Which Boss Would You Rather Work For?

Self-Assessment 6.1: Mentoring Functions Questionnaire (MFQ-9)

Self-Assessment 6.2: How Trustful Are You?

Chapter 7: Power and Politics

Chapter Learning Objectives

What is it Like to Have Power?

Power and Influence

Bases of Power

Organizational Sources of Power

Influence Strategies

Impression Management

Managing Impressions with Body Language

Perceptions of Organizational Politics

Political Skill

Leadership Implications: Managing with Power

Key Terms

Toolkit Activity 7.1: Politics Or Citizenship?

Toolkit Activity 7.2: What Would You Do?

Case Study 7.1: Can You Succeed Without Power?

Self-Assessment 7.1: Your Impression Management Strategies

Self-Assessment 7.2: What’s Your Level Of Political Acumen?

Chapter 8: Motivation: Core Concepts

Chapter Learning Objectives

Do You Have Grit?

What is Motivation?

Need Theories

Goal Setting

The Importance of Fairness

Organizational Justice: Expanding the Concept of Fairness

Expectancy Theory

The Pygmalion Effect

Leadership Implications: Who Will Lead?

Key Terms

Toolkit Activity 8.1: Future Me Letter

Toolkit Activity 8.2: Smart Goals Template

Toolkit Activity 8.3: Understanding The Pygmalion Effect

Case Study 8.1: Building Motivation

Self-Assessment 8.1: How Much Perseverance Do You Have?

Chapter 9: Motivation: Applications

Chapter Learning Objectives

The Meaning of Money

Reinforcement Theory

Social Learning Theory

Intrinsic Versus Extrinsic Rewards

What Money Can and Cannot Do

Performance Management

Problems with Performance Reviews

Feedback Seeking

Leadership Implications: Motivating with Rewards

Key Terms

Toolkit Activity 9.1: Performance Appraisal Do’s And Don’ts

Toolkit Activity 9.2: Performance Management Role-Play

Case Study 9.1: Pay Inequity At Goodyear Tire And Rubber

Self-Assessment 9.1: Work Values Checklist

Section IV: Building Relationships
Chapter 10: Group Processes and Teams

Chapter Learning Objectives

Does Trust Impact Team Performance?

What is a Team?

Team Purpose

Team Development

Team Effectiveness


Team Decision Making

Team Challenges

Team Diversity

Leadership Implications: Empowering the Team

Key Terms

Toolkit Activity 10.1: The Team Charter

Toolkit Activity 10.2: The Marshmallow Challenge (Team Exercise)

Toolkit Activity 10.3: How To Run An Effective Meeting (Checklist)

Case Study 10.1: Problem Solving In Virtual Teams

Self-Assessment 10.1: Teamwork Orientation

Self-Assessment 10.2: Team Leadership Inventory (TLI)

Chapter 11: Managing Conflict and Negotiation

Chapter Learning Objectives

The Costs of Workplace Conflict

What is Conflict?

Conflict Resolution Styles

Team Conflict and Performance

Resolving Conflict Across Cultures

Third-Party Interventions


Leadership Implications: Perspective Taking

Key Terms

Toolkit Activity 11.1: Checklist For Difficult Conversations

Toolkit Activity 11.2: Salary Negotiation

Toolkit Activity 11.3: Negotiation Style Assessment

Case Study 11.1: Perspective Taking: Captain Owen Honors

Self-Assessment 11.1: Conflict Resolution Styles

Chapter 12: Organizational Communication

Chapter Learning Objectives

“Thin Slicing” A Conversation

What is Organizational Communication?

Barriers to Effective Communication

Communication Networks

Electronic Communication

Cross-Cultural Communication

Nonverbal Communication


Leadership Implications: The Management of Meaning

Key Terms

Toolkit Activity 12.1: Active Listening Exercise

Case Study 12.1: What’s App-Ening?

Self-Assessment 12.1: Quality Of Communication Experience

Chapter 13: Diversity and Cross-Cultural Adjustments

Chapter Learning Objectives

Diversity: A Key Workforce Trend

Generations at the Workplace

What is Culture?

Globe Studies of Cross-Cultural Leadership

Developing Global Leaders

Culture Shock

Expatriate Adjustment

Leadership Implications: Becoming a Global Leader

Key Terms

Toolkit Activity 13.1: Generations At Work

Toolkit Activity 13.2: Journey To Sharahad

Case Study 13.1: Managing Diversity At Ibm Netherlands

Case Study 13.2: “A Person Needs Face, Like A Tree Needs Bark”

Self-Assessment 13.1: What Is Your Cultural Intelligence?

Self-Assessment 13.2: Do You Have A Global Mindset?

Section V: Leaders as Change Agents
Chapter 14: Organizational Culture

Chapter Learning Objectives

Culture Change at Verizon: Can You Hear Me Now?

What is Organizational Culture?

Markets, Bureaucracies, and Clans

National Culture and Organizational Culture

Strong Organizational Cultures


How Employees Learn Culture

Organizational Climate

Leadership Implications: Culture Change

Key Terms

Toolkit Activity 14.1: Comparing Organizational Cultures: IDEO and Amazon

Case Study 14.1: Changing Corporate Culture: The Case of B-MED

Self-Assessment 14.1: Comparing Service Climates

Chapter 15: Leading Change and Stress Management

Chapter Learning Objectives

Ing’s Agile Transformation

Forces Driving Organizational Change

Planned Organizational Change

Resistance to Change

Leading Change

Stress in the Context of Organizational Change

What is Stress?


Preventive Stress Management in Organizations

Leadership Implications: Helping Employees Cope

Toolkit Activity 15.1: Appreciative Inquiry

Toolkit Activity 15.2: Warning Signs Of Burnout

Toolkit Activity 15.3: Stressful Life Events

Case Study 15.1: We Have To Change: Alighting Innovation In The Utility Industry

Case Study 15.2: The Price Of Entrepreneurship

Self-Assessment 15.1: Leading Through Change Assessment

Self-Assessment 15.2: Perceived Stress Scale

Appendix: Research Designs Used in Organizational Behavior