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Test Bank (Downloadable Product) for Fundamentals of Human Resource Management Functions, Applications, and Skill Development 2nd Edition By Robert N. Lussier, John R. Hendon, ISBN: 9781544324494, ISBN: 9781544324487, ISBN: 9781544388786

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Test Bank for Fundamentals of Human Resource Management 2nd Edition Lussier

Downloadable Instructor Test Bank for Fundamentals of Human Resource Management Functions, Applications, and Skill Development 2nd Edition By Robert N. Lussier, John R. Hendon, ISBN: 9781544324494, ISBN: 9781544324487, ISBN: 9781544388786

Table Of Content

Preface
Acknowledgements
About the Authors
PART I • THE HUMAN RESOURCE MANAGEMENT ENVIRONMENT
Chapter 1 • Today’s Human Resource Management Process

Why Study Human Resource Management (HRM)?

HRM Past and Present

Disciplines Within HRM

HRM Responsibilities

HRM Skills

Resources for HRM Careers

Practitioner’s Model for HRM

Trends and Issues in HRM

Chapter Summary

Key Terms

Key Terms Review

Communication Skills

Case 1.1 Fracturing the Labor Market: Employment in the Oil Services Industry

Skill Builders

Chapter 2 • Strategy-Driven Human Resource Management

An Introduction to Strategic Planning and the Environment

Strategy

Structure

Organizational Culture

An Introduction to Data Analytics and HR Technology

Human Resource Management Systems (HRMS)

Measurement Tools for Strategic HRM

Trends and Issues in HRM

Chapter Summary

Key Terms

Key Terms Review

Communication Skills

Case 2.1 Catalya Hats: Pulling a Rabbit Out of the Hat or Coming Up Empty Handed?

Skill Builders

Chapter 3 • The Legal Environment

The Legal Environment for HRM and a User’s Guide to Managing People

Major Employment Laws

Equal Employment Opportunity Commission (EEOC)

Sexual Harassment

Religious Discrimination

Trends and Issues in HRM

Chapter Summary

Key Terms

Key Terms Review

Communication Skills

Case 3.1 When Religion Is on the Agenda

Skill Builders

PART II • STAFFING
Chapter 4 • Workforce Planning: Job Analysis, Design, and Employment Forecasting

Workforce Planning and Workflow Analysis

Job Analysis

Job Design/Redesign

The Job Characteristics Model (JCM)

Designing Motivational Jobs

HR Forecasting

Forecasting Methods

Methods for Reconciling a Labor Surplus

Methods for Reconciling a Labor Shortage

Trends and Issues in HRM

Chapter Summary

Key Terms

Key Terms Review

Communication Skills

Case 4.1 Walmart’s Everyday Hiring Strategy: Fueling Future Consumer Demand With Passion and Talent

Skill Builders

Chapter 5 • Recruiting Job Candidates

The Recruiting Process

Organizational Recruiting Considerations

Internal or External Recruiting?

Challenges and Constraints in Recruiting

Evaluation of Recruiting Programs

Trends and Issues in HRM

Chapter Summary

Key Terms

Key Terms Review

Communication Skills

Case 5.1 Trying to Build When Nobody Wants to Work

Skill Builders

Chapter 6 • Selecting New Employees

The Selection Process

Looking for “Fit”

Uniform Guidelines on Employee Selection Procedures

Applications and Preliminary Screening

Testing and Legal Issues

Selection Interviews

Background Checks

Selecting the Candidate and Offering the Job

Trends and Issues in HRM

Chapter Summary

Key Terms

Key Terms Review

Communication Skills

Case 6.1 A Kink in Links of London’s Selection Process

Skill Builders

PART III • DEVELOPING AND MANAGING
Chapter 7 • Training, Learning, Talent Management, and Development

The Need for Training and Development

The Training Process and Needs Assessment

Learning and Shaping Behavior

Design and Delivery of Training

Assessing Training

Talent Management and Development

Trends and Issues in HRM

Chapter Summary

Key Terms

Key Terms Review

Communication Skills

Case 7.1 Doing Crunches at Nestlé: Continuous Improvement of Human Assets

Skill Builders

Chapter 8 • Performance Management and Appraisal

Performance Management Systems

Why Do We Conduct Performance Appraisals?

What Do We Assess?

How Do We Use Appraisal Methods and Forms?

Who Should Assess Performance?

Performance Appraisal Problems

Debriefing the Appraisal

Trends and Issues in HRM

Chapter Summary

Key Terms

Key Terms Review

Communication Skills

Case 8.1 Not Spilling the Beans at Jelly Belly: Developing a More Accurate Performance Appraisal System

Skill Builders

Chapter 9 • Employee Rights and Labor Relations

Managing and Leading Your Workforce

Job Satisfaction

Commonly Accepted Employee Rights

Management Rights

Coaching, Counseling, and Discipline

Legal Issues in Labor Relations

Unions and Labor Rights

Trends and Issues in HRM

Chapter Summary

Key Terms

Key Terms Review

Communication Skills

Case 9.1 Willful Violation, or a Problem That Can Be Corrected?

Skill Builders

PART IV • COMPENSATING
Chapter 10 • Compensation Management

Compensation Management

Motivation and Compensation Planning

Compensation Strategy

Legal and Fairness Issues in Compensation

Job Evaluation

Developing a Pay System

Trends and Issues in HRM

Chapter Summary

Key Terms

Key Terms Review

Communication Skills

Case 10.1 Discounting Everything but Compensation at Costco

Skill Builders

Chapter 11 • Employee Incentives and Benefits

The Strategic Value of Incentives and Benefits

Individual Incentives, or Variable Pay

Group Incentives

Executive Compensation

Statutory Benefits

Statutory Requirements When Providing Certain Voluntary Benefits

Voluntary Benefits

Flexible Benefit (Cafeteria) Plans

Trends and Issues in HRM

Chapter Summary

Key Terms

Key Terms Review

Communication Skills

Case 11.1 Best Buy or Best Scam? Trying to Get Commission Results on So-Called Non-Commission Pay

Skill Builders

PART V • PROTECTING AND EXPANDING ORGANIZATIONAL OUTREACH
Chapter 12 • Workplace Safety, Health, and Security

Workplace Safety and OSHA

The Occupational Safety and Health Administration (OSHA)

Employee Health

Stress

Workplace Security

Trends and Issues in HRM

Chapter Summary

Key Terms

Key Terms Review

Communication Skills

Case 12.1 You Are Not Hurt? Good—You’re Fired!

Skill Builders

Chapter 13 • Ethics, Sustainability, Diversity, and Inclusion

Ethical Organizations

Codes of Ethics

Corporate Social Responsibility (CSR)

Sustainability

Trends and Issues in HRM

Chapter Summary

Key Terms

Key Terms Review

Communication Skills

Case 13.1 CEO Compensation: Do They Deserve Rock Star Pay?

Skill Builders

Chapter 14 • Global Issues for Human Resource Managers

Globalization of Business and Human Resource Management

Legal, Ethical, and Cultural Issues

Global Staffing

Developing and Managing Global Human Resources

Compensating Your Global Workforce

Trends and Issues in HRM

Chapter Summary

Key Terms

Key Terms Review

Communication Skills

Case 14.1 The Great Singapore Sale at Jurong Point: Finding and Retaining Bargain Employees

Skill Builders

Glossary
Notes
Index