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Test Bank (Downloadable Product) for Human Relations The Art and Science of Building Effective Relationships, 2nd Edition, Vivian McCann, ISBN-10: 0134417224, ISBN-13: 9780134417226

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Downloadable Instructor Test Bank for Human Relations The Art and Science of Building Effective Relationships 2nd Edition McCann

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Test Bank for Human Relations The Art and Science of Building Effective Relationships 2nd Edition McCann

Downloadable Instructor Test Bank for Human Relations The Art and Science of Building Effective Relationships, 2nd Edition, Vivian McCann, ISBN-10: 0134417224, ISBN-13: 9780134417226

Table of Contents

1. Foundations of Human Relations
2. The Self in Human Relations
3. How Personality Influences Human Relations
4. Emotions, Stress, and Human Relations
5. The Role of Perception in Human Relations
6. Social Influence in Our Relations with Others
7. Prejudice: Foundations, Causes, Effects, and Remedies
8. Listening
9. Verbal and Nonverbal Communication
10. Conflict and Conflict Resolution
11. Key Concepts in Intimate Relationships