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Test Bank (Downloadable Product) for Intercultural Communication A Contextual Approach 7th Edition By James W. Neuliep, ISBN: 9781506315133

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Test Bank for Intercultural Communication A Contextual Approach 7th Edition W. Neuliep

Downloadable Instructor Test Bank for Intercultural Communication A Contextual Approach 7th Edition By James W. Neuliep, ISBN: 9781506315133

Table Of Content

Preface
A Note on Culture and Language
Chapter 1: The Necessity of Intercultural Communication

The Need for Intercultural Communication

Benefits of Intercultural Communication

Diversity in the United States

Human Communication

The Nature of Human Communication

Human Communication Apprehension

The Nature of Culture

Accumulated Pattern of Values, Beliefs, and Behaviors

An Identifiable Group of People With a Common History

Verbal and Nonverbal Symbol Systems

Microcultural Groups

The Study of Intercultural Communication

A Contextual Model of Intercultural Communication

Intercultural Communication and Uncertainty

Intercultural Communication Apprehension

Fundamental Assumptions About Intercultural Communication

The Ethics of Intercultural Communication

The Five Approaches to Determining Which Behaviors Are Ethical

The Ethical Principles of Eastern Cultures

The Goal: Intercultural Communication Competence

An Integrated Model and Measure of Intercultural Communication Competence

Chapter Summary

Discussion Questions

Developing Intercultural Communication Competence

Key Terms

Chapter 2: The Cultural Context

Individualism-Collectivism

Individualism

Collectivism

Individualism Versus Collectivism?

So, Who’s an Individualist, and Who’s a Collectivist?

Patterns of Individualism and Collectivism Across the United States

Communication Consequences of Individualism-Collectivism

Vertical and Horizontal Individualism and Collectivism

The Pancultural Self

High- and Low-Context Communication

Characteristics of High- and Low-Context Cultures

Value Orientations

Schwartz Theory of Basic Values

Kluckhohn and Strodtbeck’s Value Orientations

Power Distance

Measuring Power Distance

Communication and Power Distance

Uncertainty Avoidance

A Theory of Uncertainty Orientation

Chapter Summary

Discussion Questions

Ethical Considerations Within the Cultural Context

Developing Intercultural Communication Competence

Key Terms

Chapter 3: The Microcultural Context

Microcultural Group Status

Muted Microcultural Groups

Microcultures in the United States

Hispanics/Latinos

Black Americans

Asian Americans

Normative Communication Styles of Black Americans, Asian Americans, and Hispanics/Latinos

Native Americans/American Indians

Arab Americans

Lesbian, Gay, Bisexual, Transgender, and Queer/Questioning Microcultural Groups

Chapter Summary

Discussion Questions

Ethical Issues And Microcultures

Developing Intercultural Communication Competence

Key Terms

Chapter 4: The Environmental Context

Environments and Information Load

Culture and the Natural Environment

Worldviews of the Natural Environment

Natural Disasters as Cultural and Social Events

The Built Environment

Cross-Cultural Comparisons of Housing

Japanese Housing

American Navajo Housing

Muslim Homes

Privacy

Perceptions of Privacy in the United States

Cross-Cultural Variations on Privacy

Online Privacy Across Cultures

Monochronic Versus Polychronic Time Orientation

Consequences of Monochronic and Polychronic Orientations

Chapter Summary

Discussion Questions

Ethics and the Environmental Context

Developing Intercultural Communication Competence

Key Terms

Chapter 5: The Perceptual Context

Culture and Cognition

The Geography of Thought

A Model of Human Information Processing

Cross-Cultural Differences in Sensation and Perception

Cross-Cultural Differences in Memory and Retrieval

Categorization and Mental Economy

Stereotyping

Racial and Ethnic Stereotypes

U.S. Stereotypes

Media Influence on Stereotypes

Stereotype Content Model

Why Stereotype?

Stereotypes and Expectations

Ethnocentrism

A Contemporary Conceptualization of Ethnocentrism

Ethnocenterism, Intercultural Communication, and Interpersonal Perception

Ethnocenterism and Communication in the Workplace

Ethnocentrism and Racism

Chapter Summary

Discussion Questions

Ethics and the Perceptual Context

Developing Intercultural Competence

Key Terms

Chapter 6: The Sociorelational Context

Dimensions of Group Variability

Membership and Nonmembership Groups

In-Groups and Out-Groups

Reference Groups

Role Relationships

Role Differentiation and Stratification

Family Groups

Sex and Gender Groups

Sex and Gender Roles Across Cultures

Japan

India

China

Mexico

Israel

Saudi Arabia

Chapter Summary

Discussion Questions

Ethics and the Sociorelational Context

Developing Intercultural Communication Competence

Key Terms

Chapter 7: The Verbal Code

The Relationship Between Language and Culture

Sapir-Whorf Hypothesis

The Structure of Human Language

Sounds and Symbols

Syntax and Universal Grammar

Universals of Language

Generative Grammar

The Gendering of Language: Are Languages Sexist?

Elaborated and Restricted Codes

Cross-Cultural Communication Styles

Direct and Indirect Styles

Elaborate, Exacting, and Succinct Styles

Personal and Contextual Styles

Instrumental and Affective Styles

Gendered Language Style Across Cultures

Language and Ethnic Identity

Do You Speak “American”?

Chapter Summary

Discussion Questions

Ethics and the Verbal Code

Developing Intercultural Communication Competence

Key Terms

Chapter 8: The Nonverbal Code

Definitions of Nonverbal Communication

The Relationship Between Verbal and Nonverbal Codes

Formal Versus Informal Code Systems

Channels of Nonverbal Communication

Kinesics

Occulesics

Paralanguage

Proxemics

Haptics

Olfactics

Physical Appearance and Dress

Chronemics

Nonverbal Communication and Dimensions of Cultural Variability

Individualism-Collectivism

Power Distance

High and Low Context

Nonverbal Expectancy Violations Theory

Cultural Contexts and Nonverbal Expectancies

Chapter Summary

Discussion Questions

Ethics and the Nonverbal Code

Developing Intercultural Communication Competence

Key Terms

Chapter 9: Developing Intercultural Relationships

Communication and Uncertainty

Anxiety/Uncertainty Management Theory of Effective Communication

Uncertainty Reduction and Intercultural Communication Apprehension

Assessing Sociocommunicative Orientation/Style

Empathy and Similarity in Relationship Development

Empathy

Similarity

Perceptions of Relational Intimacy Across Cultures

Eastern and Western Cultures and Relationships

Interethnic and Interracial Relationships and Marriages

Intercultural Relational Maintenance

The Internet as Relational Maintenance

Mate Selection and Desirability Across Cultures

Arranged Marriages

Marital Dissolution and Divorce Across Cultures

Chapter Summary

Discussion Questions

Ethics and Intercultural Relationships

Developing Intercultural Communication Competence

Key Terms

Chapter 10: Intercultural Conflict

Definition of Intercultural Conflict

Kim’s Model of Intercultural Conflict

A Culture-Based Social Ecological Conflict Model

Intercultural Dialogue, Conflict Resolution, and a Culture of Peace

The Concept of Face, Facework, and Communication Conflict Styles

Face

Facework

Conflict Communication Styles

The Intercultural Conflict Style Inventory

Individualistic and Collectivistic Approaches to Conflict

Conflict Resolution in High- Versus Low-Context Cultures

Resolving Cross-Cultural Conflict: A Contingency Model

Chapter Summary

Discussion Questions

Ethics and Intercultural Conflict

Developing Intercultural Communication Competence

Key Terms

Chapter 11: Intercultural Communication in Business, Health Care, and Educational Settings

Intercultural Management

Management Practices Across Cultures

Japanese Management Practices

German Management Practices

Mexican Management Practices

Chinese Management Practices

Culture, Intercultural Communication, and Health Care

Lay Theories of Illness

Health Care and Resources Across Cultures

Health Communication

Provider-Patient Communication

Intercultural Communication and Educational Settings

Learning Styles Across Cultures

Teacher Immediacy in the Classroom and Across Cultures

Some Recommendations for the Intercultural Classroom

Chapter Summary

Discussion Questions

Ethical Considerations

Developing Intercultural Communication Competence

Key Terms

Chapter 12: Acculturation, Culture Shock, and Intercultural Competence

Acculturation

Acculturative Stress

A Model of Acculturation

Modes of Acculturation

Acculturation in the United States

Culture Shock

W-Curve Models of Reentry Culture Shock

Strategies for Managing Culture Shock

Indicators of Success in the Intercultural Context

Intercultural Communication Competence

A Model of Intercultural Competence

Situational Features

Chapter Summary

Discussion Questions

Ethical Considerations: Some Final Thoughts on Developing Intercultural Competence

Key Terms

Glossary
Notes
Index