Description
Test Bank for Interpersonal Communication 4th Edition West
Downloadable Instructor Test Bank for Interpersonal Communication 4th Edition By Richard West, Lynn H. Turner, ISBN: 9781544363363, ISBN: 9781544336664
Table Of Content
1.1 The Evolution and Foundation of the Communication Field
1.2 Defining Interpersonal Communication
1.3 Three Models of Human Communication
1.4 The Principles of Interpersonal Communication
1.5 Dispelling Myths About Interpersonal Communication
1.6 Interpersonal Communication Ethics
Chapter Wrap-Up
2.1 Defining Culture
2.2 Diversity Around the Globe and In the United States
2.3 Why Study Intercultural Communication?
2.4 Dimensions of Culture
2.5 Challenges of Intercultural Communication
2.6 Skill Set For Intercultural Understanding
Chapter Wrap-Up
3.1 Understanding Interpersonal Perception
3.2 Influences on Perception
3.3 Dimensions of the Self
3.4 Identity Management
3.5 Online Identity Management
3.6 Skill Set for Improving Perception Checking and Self-Actualization
Chapter Wrap-Up
4.1 Understanding Verbal Symbols
4.2 Factors Affecting Verbal Symbols
4.3 The Destructive and Constructive Sides
4.4 Skill Set for Improving Verbal Communication
Chapter Wrap-Up
5.1 Assumptions of Nonverbal Communication
5.2 Nonverbal Communication Codes
5.3 The Influence of Culture on Nonverbal Communication
5.4 The Influence of Technology on Nonverbal Communication
5.5 Skill Set for Increasing Nonverbal Communication Effectiveness
Chapter Wrap-Up
6.1 Lend Me Your Ear: Differences Between Hearing and Listening
6.2 The Components of the Listening Process
6.3 The Value and Importance of Listening
6.4 The Barriers: Why We Don’t Listen
6.5 Poor Listening Habits
6.6 Styles of Preferred Listening
6.7 Culture and the Listening Process
6.8 Skill Set for Effective Listening
Chapter Wrap-Up
7.1 Defining Emotion
7.2 Explaining Emotion: Biology and Social Interaction
7.3 Emotion and Communication
7.4 Influences on Emotional Expression
7.5 Recognizing Blends in Emotional Communication
7.6 Skill Set For Emotional Communication
Chapter Wrap-Up
8.1 Definition of Self-Disclosure: Opening Up
8.2 Reasons for Revealing and Concealing Personal Information
8.3 Factors Affecting Self-Disclosure
8.4 Principles of Self-Disclosure
8.5 Explaining Self-Disclosure
8.6 Skill Set for Effective Disclosing
Chapter Wrap-Up
9.1 Defining Conflict
9.2 Communication Patterns and Styles in Conflict
9.3 The Destructive and Constructive Sides of Interpersonal Conflict
9.4 Explaining Conflict
9.5 The Relationship of Conflict to Power
9.6 Skill Set for Effective Conflict Management
Chapter Wrap-Up
10.1 Understanding Close Relationships
10.2 Thinking and Talking About Close Relationships
10.3 Influences on Close Relationships
10.4 Developing Interpersonal Relationships Through Stages
10.5 Explaining Communication in Close Relationships
10.6 Skill Set for Communicating In Close Relationships
Chapter Wrap-Up
11.1 Family Relationships
11.2 Close Friendships
11.3 Romantic Relationships
11.4 Skill Set for Improving Your Interpersonal Communication With Family Members, Close Friends, and Romantic Partners
Chapter Wrap-Up
