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Test Bank (Downloadable Product) for Management Fundamentals Concepts, Applications, and Skill Development 8th Edition By Robert N. Lussier, ISBN: 9781506389387, ISBN: 9781506389394, ISBN: 9781544321035, ISBN: 9781544319858

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Downloadable Instructor Test Bank for Management Fundamentals Concepts, Applications, and Skill Development 8th Edition Lussier

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Test Bank for Management Fundamentals Concepts, Applications, and Skill Development 8th Edition Lussier

Downloadable Instructor Test Bank for Management Fundamentals Concepts, Applications, and Skill Development 8th Edition By Robert N. Lussier, ISBN: 9781506389387, ISBN: 9781506389394, ISBN: 9781544321035, ISBN: 9781544319858

Table Of Content

Preface
Acknowledgments
About the Author
Part I: The Global Management Environment
Chapter 1. Management and Its History

Why Study Management?

What Is a Manager’s Responsibility?

What Does It Take to Be a Successful Manager?

What Do Managers Do?

Differences Among Managers

A Brief History of Management

Objectives of the Book

Trends and Issues in Management

Chapter Summary

Chapter 2. The Environment: Culture, Ethics, and Social Responsibility

The Environment

Organizational Culture

Business Ethics

Methods to Help Ensure Ethical Behavior

Social Responsibility and Sustainability

Trends and Issues in Management

Chapter Summary
Chapter 3. Managing Diversity in a Global Environment

The Global Environment

Workplace Diversity and Inclusion

Types of Diversity and Managing Diversity

Global Diversity

Managing Global Business

Trends and Issues in Management

Chapter Summary

Part II: Planning
Chapter 4. Creative Problem Solving and Decision Making

Problem Solving and Decision Making: An Overview

Classify and Define the Problem or Opportunity

Set Objectives and Criteria

Generate Creative and Innovative Alternatives

Analyze Alternatives and Select the Most Feasible

Plan, Implement the Decision, and Control

Trends and Issues in Management

Chapter Summary
Chapter 5. Strategic and Operational Planning

Strategic and Operational Planning

Developing the Mission and Analyzing the Environment

Setting Objectives

Corporate-Level Strategies

Business-Level Strategies

Operational-Level Planning

Implementing and Controlling Strategies

Trends and Issues in Management

Chapter Summary

Chapter 6. Managing Change, Innovation, and Entrepreneurship

Innovation and Change

Managing Innovation

Managing Change

Organizational Development

Entrepreneurship

Trends and Issues in Management

Chapter Summary
Part III: Organizing
Chapter 7. Organizing and Delegating Work

Organizational Considerations and Principles

Authority

Organizational Design

Contemporary Organizational Design

Job Design

Organizing Yourself and Delegating

Trends and Issues in Management

Trends and Issues in Management

Chapter Summary
Chapter 8. Managing Teamwork

Groups and Teams and Performance

Group Structure

Group Process

Stages of Group Development and Management Styles

Developing Groups Into Teams

Managing Meetings

Trends and Issues in Management

Chapter Summary

Chapter 9. Human Resources Management

The Human Resources Management Process

Human Resources Planning

Attracting Employees

Developing Employees

Retaining and Separating Employees

Trends and Issues in Management

Chapter Summary

Chapter 9 Appendix. Career Management and Networking

Career Management

Networking

Appendix Summary
Part IV: Leading
Chapter 10. Organizational Behavior: Power, Politics, Conflict, and Stress

Organizational Behavior (OB)

Personality

Perception

Attitudes

Shaping OB Foundations

Organizational Power and Politics

Negotiation, Conflict, and Stress Management

Trends and Issues in Management

Chapter Summary

Chapter 11. Motivating for High Performance

Motivation and Performance

Content Motivation Theories

Process Motivation Theories

Reinforcement Theory

Combining the Motivation Process and Motivation Theories

Motivating Employees With Rewards and Recognition

Trends and Issues in Management

Chapter Summary

Chapter 12. Leading With Influence

Leadership Theories

Leadership Trait Theory

Behavioral Leadership Theories

Situational Leadership Theories

Contemporary Leadership Theories

Trends and Issues in Management

Chapter Summary

Chapter 13. Communication and Information Technology

Organizational Communication

Information Technology, Systems, and Networks

The Interpersonal Communication Process and Communication Barriers

Message Transmission Channels

Sending Messages

Receiving Message

Responding to Messages

Trends and Issues in Management

Chapter Summary

Part V: Controlling
Chapter 14. Managing Control Systems, Finances, and People

Organizational and Functional Area Control Systems

Establishing Control Systems

Financial Controls: The Master Budgeting Process

Managing People

Trends and Issues in Manage

Chapter Summary

Chapter 15. Operations, Quality, and Productivity

Operations

Classifying Operations Systems

Designing Operations Systems

Managing Operations Systems and the Supply Chain

Productivity and the Balanced Scorecard

Trends and Issues in Management

Chapter Summary

Glossary
Notes
Author Index
Company Index
Subject Index