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Test Bank (Downloadable Product) for Medical Assisting: Administrative Procedurez, 6th Edition, Kathryn Booth, Leesa Whicker, Terri Wyman, ISBN10: 1259732010, ISBN13: 9781259732010

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Downloadable Instructor Test Bank for Medical Assisting: Administrative Procedurez 6th Edition Booth

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Test Bank for Medical Assisting: Administrative Procedurez 6th Edition Booth

Downloadable Instructor Test Bank for Medical Assisting: Administrative Procedurez, 6th Edition, Kathryn Booth, Leesa Whicker, Terri Wyman, ISBN10: 1259732010, ISBN13: 9781259732010

Table of Contents

Unit One: Medical Assisting as a Career
1 Introduction to Medical Assisting
2 Healthcare and the Healthcare Team
3 Professionalism and Success
4 Interpersonal Communication
5 Legal and Ethical Issues
Unit Two: Safety and the Environment
6 Infection Control Fundamentals
7 Safety and Patient Reception
8 Office Equipment and Supplies
9 Examination and Treatment Areas
Unit Three: Communication
10 Written and Electronic Communication
11 Medical Records and Documentation
12 Electronic Health Records
13 Managing Medical Records
14 Telephone Techniques
15 Patient Education
Unit Four: Administrative Practices
16 Schedule Management
17 Insurance Billing
18 Diagnostic Coding
19 Procedure Coding
20 Patient Collections and Financial Management