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Test Bank for Nonprofit Management Principles and Practice 5th Edition Worth

Downloadable Instructor Test Bank for Nonprofit Management Principles and Practice 5th Edition By Michael J. Worth, ISBN: 9781506396866, ISBN: 9781544352053, ISBN: 9781544352060

Table Of Content

Preface
Acknowledgments
Part I. Understanding Nonprofit Management, the Nonprofit Sector, and Nonprofit Organizations
Chapter 1. Nonprofit Management as a Profession and a Field of Study

A Revolution in Management

A Distinct Profession

Nonprofit Management as a Field of Study

Toward a Balanced Approach

Proceeding With Realism and Pride

Chapter Summary

Key Terms and Concepts

Questions for Discussion

Suggestions for Further Reading

Books

Articles

Websites

Chapter 2. Overview of the Nonprofit Sector

America’s Nonprofit Sector: A Historical Overview

Searching for a Common Vocabulary

Alternatives to Nonprofit

Size of the U.S. Nonprofit Sector

Differentiating the Nonprofit Sector

National Taxonomy of Exempt Entities

IRS Classifications

Salamon’s Anatomy

The Spectrum of Organizations

Emerging New Models

Commercialization and Tax Exemption

Implications for Nonprofit Managers

Chapter Summary

Key Terms and Concepts

Case 2.1 The Chan-Zuckerberg Initiative

Case 2.2 A Double Bottom Line: Ben & Jerry’s

Questions for Discussion

Suggestions for Further Reading

Books

Articles/Book Chapters

Websites

Chapter 3. Theories of the Nonprofit Sector and Nonprofit Organizations

Explaining the Nonprofit Sector

Nonprofit Theory Across the Disciplines

The Failure Theories

Market and Government Failure

Nonprofits as Gap Fillers

Supply-Side Theories

Theories of Altruism and Giving

Theory of the Commons: An Interdisciplinary Approach

Changing Definitions of Private, Public, and Common

Explaining Nonprofit Organizations

Characteristics of Nonprofit Organizations

Nonprofits as Open Systems

Resource Dependence

Isomorphism

Explaining Nonprofit Organizational Structures

Organizational Culture

Chapter Summary

Key Terms and Concepts

Case 3.1 The Smithsonian Institution and the Catherine B. Reynolds Foundation

Case 3.2 The National Trust for Historic Preservation

Questions for Discussion

Suggestions for Further Reading

Books

Articles

Part II. Governing and Leading Nonprofit Organizations
Chapter 4. Nonprofit Governing Boards

Types of Governing Boards

Elected Boards

Self-Perpetuating Boards

Appointed and Hybrid Boards

Advisory Councils

The Governing Board’s Responsibilities

The Governing Board’s Legal Responsibilities

The Governing Board’s Functional Responsibilities

The Board and the CEO

Carver’s Policy Governance Model

Chait, Ryan, and Taylor: Governance as Leadership

Herman and Heimovics: Psychological Centrality and Board-Centered Leadership

Explaining Board Behavior

Managing Nonprofit Boards

Role of the Chair

Governance Committee

Board Professionals

Nonprofit Board Effectiveness

Critics of Board Performance

The Search for Best Practices

The Challenge of Nonprofit Governance

Chapter Summary

Key Terms and Concepts

Case 4.1 Sweet Briar College

Case 4.2 The Hershey Trust

Questions for Discussion

Suggestions for Further Reading

Books/Reports

Websites

Chaper 5. Executive Leadership

The CEO’s Job

Management and Leadership

Overview of Leadership Theories

An Evolution in Thinking

Transformational Leadership

Charismatic Leadership

The Effective Nonprofit CEO

Focus on Mission

Focus on the Board

Focus on External Relationships

Share Leadership and Empower Others

Focus on Key Roles and Priorities

Use the “Political Frame”

Right Person, Right Place, Right Time

Founder Syndrome

Executive Transitions

Leading Change

Chapter Summary

Key Terms and Concepts

Case 5.1 A Change in Leadership at Habitat for Humanity

Case 5.2 Challenge and Change at United Way

Questions for Discussion

Suggestions for Further Reading

Books

Articles

Websites

Part III. Managing the Nonprofit Organization
Chapter 6. Ensuring Accountability and Measuring Performance

Defining and Ensuring Accountability

Mechanisms for Accountability

Requirements of Law

Self-Regulation: Standards and Accreditation

Transparency

Measuring and Managing Performance

Financial Ratios

Benchmarking

Outcomes

Balanced Scorecard

Social Return on Investment

Blended Value

Performance Measurement: The Continuing Debate

Chapter Summary

Key Terms and Concepts

Case 6.1 The Wounded Warrior Project

Case 6.2 Youth Villages

Questions for Discussion

Suggestions for Further Reading

Books

Articles/Report

Websites

Chapter 7. Developing Strategy, Building Capacity, and Managing Risk

Understanding Strategy

Strategic Planning and Strategic Management

The Strategic Planning Process

Planning to Plan

Defining Mission, Vision, and Values

Assessing the Situation

Identifying Strategic Issues

Setting Goals

Developing Strategies

Setting Objectives

Writing the Strategic Plan

Developing an Operational Plan

Benefits and Limitations of Strategic Planning

Building Organizational Capacity

Defining and Understanding Capacity

Capacity Building in Action

A Model for Capacity Building

Capacity and Organizational Life Cycles

Capacity Building Evaluated

Managing Risk

Chapter Summary

Key Terms and Concepts

Case 7.1 New Hope Housing Strategic Plan 2013–2018

Questions for Discussion

Suggestions for Further Reading

Books/Brochure

Articles

Websites

Chapter 8. Collaborations, Partnerships, and Mergers

Growing Interest in Collaboration

A Continuum of Relationships

Exploring Collaborations and Mergers

Drivers of Collaborations and Mergers

Obstacles to Collaboration and Merger

Motivations

Culture

Egos

Brand Identity

Community or Political Objections

Costs

Conditions for Success

Driven by Mission

Commitment From Top Leadership

Trust

Relatedness

Process

Collaborations and Mergers Within National Nonprofits

Cross-Sector Collaboration

A Continuum of Cross-Sector Collaboration

Advantages and Disadvantages of CSCs

Obstacles and Conditions for Success

Achieving Collective Impact

Chapter Summary

Key Terms and Concepts

Case 8.1 N Street Village and Miriam’s House

Questions for Discussion

Suggestions for Further Reading

Books

Articles/Report

Websites

Chapter 9. Managing Staff and Service Volunteers

Human Resources Management

An Overview of Management Theories

Understanding Human Motivations

Maslow’s Hierarchy of Needs

McGregor: Theory X and Theory Y

McClelland: Three Needs Theory

Myers and Briggs: Personality Types

Herzberg: Motivators and Dissatisifers

Motivations of Nonprofit Staff

Life Cycles and Generations

Applying Theories to Managing the Nonprofit Workforce

Managing Volunteers

Types of Volunteers

Motivations of Volunteers

Volunteer Program Practices

Volunteer Management as a Career Field

The Future of Volunteerism

Chapter Summary

Key Terms and Concepts

Case 9.1 Getta Grant

Case 9.2 Rita Writer

Case 9.3 Bob the Builder

Case 9.4 Myra the Volunteer Manager

Questions for Discussion

Suggestions for Further Reading

Books/Book Chapter

Websites

Chapter 10. Marketing and Communications

Defining and Understanding Marketing

Marketing Serves the Mission

Marketing Means Action

Marketing as a Process

The Marketing Mix

Product

Place

Promotion

Market Segmentation

Price

Defining the Exchange

Building the Brand

Integrated Marketing Communication (IMC)

Crafting an Effective Message

Crisis Communications

Social Media

From Gatekeepers to Connectors

Social Media Planning

Operational Questions

Evaluating Marketing and Communication

Chapter Summary

Key Terms and Concepts

Case 10.1 Rebranding 4-H

Case 10.2 Susan G. Komen Foundation

Questions for Discussion

Suggestions for Further Reading

Books/Journals

Websites

Chapter 11. Advocacy and Lobbying

Basic Distinctions

Overview of Lobbying Law

Option I: Substantial Part Test

Option II: 501(h) Expenditure Test

Political Campaign Activity

Implementing an Advocacy Program

Using Social Media

Continuing Issues and Concerns

Chapter Summary

Key Terms and Concepts

Case 11.1 Mothers Against Drunk Driving (MADD)

Case 11.2 Housing First

Case 11.3 National Audubon Society

Questions for Discussion

Suggestions for Further Reading

Books

Articles

Websites

Part IV. Obtaining and Managing Resources
Chapter 12. Financial Management

Definitions of Key Concepts

Understanding Nonprofit Finances

Nonprofit Financial Statements

Statement of Financial Position

Statement of Activities

Statement of Cash Flows

Statement of Functional Expenses

Required Disclosures and Notes to Financial Statements

Audits

Using Financial Ratios

Managing Endowment Funds

Developing and Managing the Budget

Financial Policies and Controls

Chapter Summary

Key Terms and Concepts

Case 12.1 Hull House

Case 12.2 Corcoran Gallery of Art and Corcoran School of the Arts and Design

Questions for Discussion

Suggestions for Further Reading

Books

Newsletter

Websites

Chapter 13. Philanthropic Fundraising

Definitions and Distinctions

Motivations for Giving

Understanding Corporate Philanthropy

Foundation Giving

Motivations of Individual Donors

The Fundraising Process

Identifying Priorities and Developing the Case

Identifying and Qualifying Prospects

Cultivating Prospects

Soliciting the Gift

Acknowledging and Recognizing Donors

Stewarding the Gift and the Relationship

Individual Donor Life Cycles

Planned Giving

Campaigns

Managing Fundraising Programs

Advancement Services

Prospect Management

Fundraising Efficiency and Effectiveness

Staff Performance and Accountability

Ethics and Professional Standards

Chapter Summary

Key Terms and Concepts

Cases 13.1 a–g Fundraising Ethics

Questions for Discussion

Suggestions for Further Reading

Books

Articles

Websites

Chapter 14. Social Enterprise and Earned Income

Defining Social Enterprise and Earned Income

Why Earned Income?

Partnerships With Business

Licensing

Sponsorships

Cause Marketing

Other Variations

Integrated Relationships

Operational Relationships

Putting Partnerships Together

Nonprofit Business Ventures

Identifying Business Opportunities

Feasibility Analysis and Business Planning

Earned-Income Strategies: Issues and Decisions

Sorting Out the Issues

Evaluating Opportunities Against Mission

A Continuing Debate

Chapter Summary

Key Terms and Concepts

Case 14.1 Minnesota Public Radio

Case 14.2 Aspire CoffeeWorks

Questions for Discussion

Suggestions for Further Reading

Books

Articles

Websites

Chapter 15. Government Grants and Contracts

Changes in Sources and Patterns of Support

Grants, Contracts, and Fees

Government Support: Opportunities and Challenges

Seeking Government Support

Identifying Grant Opportunities

Evaluating Grant Opportunities

Preparing and Submitting an Application or Proposal

Nonprofits in the Policy Arena

Chapter Summary

Key Terms and Concepts

Case 15.1 SEED Foundation

Questions for Discussion

Suggestions for Further Reading

Books

Articles

Websites

Part V. Special Topics
Chapter 16. Social Entrepreneurship and Innovation

Defining and Understanding Social Entrepreneurship

Social Enterprise School

Social Innovation School

History of Social Entrepreneurship as a Field

Theories of Social Entrepreneurship

Social Entrepreneurship Across Fields and Around the World

Building High-Impact Nonprofits

Sustaining Innovation

The Future of Social Enterprise and Social Entrepreneurship

Chapter Summary

Key Terms and Concepts

Case 16.1 KaBOOM!

Case 16.2 Harlem Children’s Zone

Questions for Discussion

Suggestions for Further Reading

Books/Journa

Websites

Chapter 17. Governing and Managing International and Global Organizations

Definitions and Scope of International Organizations

International Philanthropy and Fundraising

International Giving

Global Fundraising

International Nonprofit Governance and Management

Managing Across Cultures

Governing International and Global Organizations

Structuring International NGOs

Chapter Summary

Key Terms and Concepts

Case 17.1 Médecins Sans Frontières/Doctors Without Borders

Case 17.2 Haitian Earthquake Relief and Recovery

Questions for Discussion

Suggestions for Further Reading

Books

Websites

Conclusion
Appendix: Cases for Discussion

1. New York City Opera

2. Share Our Strength/No Kid Hungry

3. The Y

4. The Girl Scouts of the United States of America
References
Index
About the Author