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Test Bank (Downloadable Product) for Public Speaking Matters, 2nd Edition, Kory Floyd, ISBN10: 1260397262, ISBN13: 9781260397260

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Test Bank for Public Speaking Matters 2nd Edition Floyd

Downloadable Instructor Test Bank for Public Speaking Matters, 2nd Edition, Kory Floyd, ISBN10: 1260397262, ISBN13: 9781260397260

Table of Contents

PART 1 The Practice of Public Speaking

1 Adapt for Speaking Success 000

Consider the Benefits of Public Speaking 000

Note the educational benefits 000
Note the professional benefits 000
Note the personal benefits 000
Understand Public Speaking as a Type of Communication 000

Know the types of communication 000
Know the components of communication 000
Trace the History of Public Speaking 000

Acknowledge the Fear of Public Speaking 000

Face Your Fears Visualizing Communication Success 000

Appreciate the Importance of Ethical Speaking 000

Adapt to Ethics “I’m Offended!” Deciding Where to Draw the Line with Offensive Language 000

Prepare to Succeed Use This Text to Build Your Public Speaking Ability 000

Exercises: Apply It Now 000
2 Manage Speech Anxiety 000

Understand Why Public Speaking Can Be Frightening 000

Speaking anxiety makes your mind go blank 000
Speaking anxiety makes you want to flee 000
Recognize Speech Anxiety as a Form of Stress 000

Adapt to Ethics Be Kind: Maintaining an Environment of Respect 000

Speaking anxiety affects the mind 000
Speaking anxiety affects the body 000
Speaking anxiety affects behavior 000
Consider How to Use Stress to Your Advantage 000

Accept speaking anxiety as normal 000
Focus your nervous energy 000
Visualize a successful performance 000
Desensitize yourself 000
Adapt to Technology Going Virtual: Rehearsing in Virtual Reality 000

Stay positive 000
Prepare to Succeed Manage Speech Anxiety Effectively 000

Exercises: Apply It Now 000
3 Practice and Promote Effective Listening 000

Understand the Importance of Listening 000

Appreciate how often you listen 000
Distinguish hearing from listening 000
Acknowledge the difference between active and passive listening 000
Remember the many benefits of effective listening 000
Describe the Listening Process 000

Hearing 000
Understanding 000
Remembering 000
Interpreting 000
Evaluating 000
Responding 000
Identify the Forms of Listening 000

Practice appreciative listening 000
Practice informational listening 000
Practice critical listening 000
Practice empathic listening 000
Adapt to Context Shifting Your Listening Style 000

Avoid Barriers to Effective Listening 000

Avoid pseudolistening 000
Limit external noise 000
Reduce internal noise 000
Manage receiver apprehension 000
Minimize closed-mindedness 000
Adapt to Culture “I Don’t Get It!” Making Language Culturally Accessible 000

Prepare to Succeed Help Your Audience Listen Better 000

Exercises: Apply It Now 000
4 Speak Ethically 000

Know What It Means to Speak Ethically 000

Prepare your speech ethically 000
Present your speech ethically 000
Earn and Keep Your Listeners’ Trust 000

Establish your credibility 000
Adapt to Culture Building Credibility 000

Generate goodwill 000
Confront Ethical Challenges 000

Fabricating evidence 000
Deliberately misguiding listeners 000
Defaming others 000
Avoid Plagiarism 000

Plagiarism comes in several forms 000
Adapt to Technology Using Online Materials Responsibly 000

Plagiarism is a serious offense 000
Prepare to Succeed Apply Ethical Principles to Every Skill in This Course 000

Exercises: Apply It Now 000
PART 2 Getting Started with Your Speech

5 Know and Adapt to Your Audience 000

Know Who Your Listeners Are 000

Recognize listeners’ demographic traits 000
Adapt to Ethics Using Inclusive Language 000

Appreciate listeners’ cultural values 000
Determine listeners’ psychological characteristics 000
Understand Your Listeners’ Situation 000

Consider the purpose of the audience’s attendance 000
Know the audience size 000
Be mindful of listeners’ time 000
Identify the audience’s prior knowledge 000
Acknowledge listeners’ competing demands 000
Consider Ways to Gather Audience Information 000

Do formal research 000
Administer a questionnaire or a poll 000
Conduct casual observations 000
LIVE WORK SPEAK Know Your Audience 000

Adapt to Your Audience 000

Select an appropriate topic 000
Get your listeners’ attention 000
Choose your language 000
Use compelling evidence 000
Find common ground 000
Adapt to Culture Giving Voice to Dissenting Opinions 000

Prepare to Succeed Apply Audience Analysis to a Successful Speech 000

Exercises: Apply It Now 000
6 Determine Your Purposes and Select a Topic 000

Articulate the General Purpose of Your Speech 000

Adapt to Context Observing the Boundaries of Your Assignment 000

Speak to inform 000
Speak to persuade 000
Speak to entertain 000
Speak to introduce 000
Speak to mark a special occasion 000
Brainstorm Potential Topics 000

Consider what you care about 000
See what’s popular online 000
Choose a Specific Topic 000

Identify topics that are right for you 000
Identify topics that are right for your audience 000
Identify topics that are right for the occasion 000
Face Your Fears Not Giving Up on Finding a Good Topic 000

State Your Specific Purpose 000

Identify Your Thesis Statement 000

Prepare to Succeed Find the Best Topic for You 000

Exercises: Apply It Now 000
PART 3 Supporting Your Speech

7 Locate Supporting Materials 000

Assess the Forms of Support You Need 000

Consider several forms of support 000
Match your claim to your evidence 000
Adapt to Context Choosing the Right Evidence for Your Audience 000

Locate Supporting Materials Online 000

Consult a general search engine 000
Adapt to Technology Researching Online: What About Wikipedia? 000

Use a research search engine 000
Conduct a website-specific search 000
Take Advantage of Library Resources 000

Make a Personal Observation 000

Conduct a Survey 000

Interview a source 000
Distribute a questionnaire 000
LIVE WORK SPEAK Conduct Supporting Research 000

Create Effective Research Notes 000

Prepare to Succeed Find The Right Supporting Materials for Your Needs 000

Exercises: Apply It Now 000
8 Evaluate Supporting Materials 000

Distinguish Among Types of Sources 000

Distinguish between primary and secondary sources 000
Distinguish between scholarly and popular sources 000
Face Your Fears Facing the Dilemma of “I Can’t Find Any Good Evidence!” 000

Evaluate the Merits of Supporting Material 000

Check the relevance 000
Appraise the credibility 000
Gauge the objectivity 000
Assess the accuracy 000
Consider the currency 000
Calculate the completeness 000
Avoid the Confirmation Bias 000

Adapt to Ethics Dealing with Data That Don’t Quite Fit 000

LIVE WORK SPEAK Evaluate Supporting Material 000

Incorporate Supporting Material Effectively 000

Refer to evidence in multiple ways 000
Quote or paraphrase evidence 000
Prepare to Succeed Become a Critical Consumer of Research 000

Exercises: Apply It Now 000
9 Cite Sources in Your Speech 000

Gather the Details Necessary to Cite Your Sources 000

Deliver Verbal Footnotes 000

Adapt to Ethics Using Material Without Citing Sources Is Stealing 000

Use an Appropriate Style Manual to Create a Bibliography 000

Adapt to Technology Using Citation Management Software 000

Establish the Credibility of Your Sources 000

Note your sources’ education 000
Describe your sources’ experience 000
Point out your sources’ affiliations 000
Explain your sources’ professional reputations 000
Prepare to Succeed Give Credit Where Credit Is Due 000

Exercises: Apply It Now 000
PART 4 Organizing and Developing Your Speech

10 Outline Your Speech 000

Understand the Benefits of Outlining 000

Identify the Components of an Outline 000

Follow the Guidelines for Creating an Effective Preparation Outline 000

Write in complete sentences 000
Adapt to Culture “Please Understand Me!” Being Sensitive to Language as You Outline 000

Address one idea at a time 000
Follow the rule of subordination 000
Observe the rule of division 000
Cite sources in your outline 000
Put everything in a proper outline format 000
Adapt to Technology Applying the Outlining Function in Microsoft Word 000

Draft a Preparation Outline 000

Create a Speaking Outline 000

Prepare to Succeed Craft a User-Friendly Outline 000

Exercises: Apply It Now 000

11 Organize the Body of Your Speech 000

Articulate Your Main Points 000

Keep your main points related 000
Make your main points distinct 000
Ensure that your main points are equally important 000
Adapt to Context What’s Important Here? Determining the Importance of Your Points 000

Support Your Main Points with Subpoints 000

Incorporate Effective Transitions 000

Provide previews and summaries 000
Incorporate signposts 000
Include nonverbal transitions 000
Understand the Options for Organizing the Body of Your Speech 000

Arrange points by topic 000
Arrange points by time 000
Arrange points by space 000
Arrange points by cause and effect 000
Arrange points by problem and solution 000
Face Your Fears Don’t Get Stressed: Keeping Perspective When Organizing Your Speech 000

Prepare to Succeed Select the Right Organizational Strategy 000

Exercises: Apply It Now 000

12 Introduce and Conclude Your Speech 000

Capture Your Listeners’ Attention 000

Adapt to Ethics Going Too Far for Attention 000

Build Your Credibility 000

Preview Your Main Points 000

LIVE WORK SPEAK Craft a Powerful Introduction 000

Signal the End of Your Speech 000

Summarize Your Central Message 000

Create a Memorable Moment 000

Adapt to Technology Sights and Sounds: Using Technology to Create Memorable Moments 000

Prepare to Succeed Make Your Introduction and Conclusion Work Together 000

Exercises: Apply It Now 000

13 Use Language Expertly 000

Know Why Your Words Matter 000

Connect words to meaning 000
Connect words to culture 000
Adapt to Context Talk This Way: Speaking Like Your Listeners 000

Connect words to ethics 000
Connect words to power 000
Create Clear and Credible Language 000

Choose speech-ready words 000
Select concrete language 000
Use the active voice 000
Make your message understandable 000
Aim for correct grammar and word usage 000
Speak Ethically and Civilly 000

Speak respectfully about others 000
Adapt to Culture Speaking Sensitively About People with Disabilities 000

Beware of euphemistic language 000
Connect with Your Listeners 000

Adapt your speaking style 000
Incorporate personal pronouns 000
Make your speech distinctive 000
Add rhythm to your language 000
Prepare to Succeed Make Your Speech Personal 000

Exercises: Apply It Now 000
PART 5 Forms of Speeches

14 Speak to Inform 000

Understand What It Means to Inform 000

Gain listener interest 000
Increase audience understanding 000
Teach rather than influence 000
Select a Type of Informative Speech 000

Adapt to Technology Mining Online Resources for Informative Speech Topics 000

Choose a Method of Informing 000

Speak to define 000
Speak to describe 000
Speak to explain 000
Speak to demonstrate 000
LIVE WORK SPEAK Choose a Method of Informing 000

Fit Your Method of Informing into an Organizational Pattern 000

Choose the best organizational pattern
Rehearse Your Delivery 000

Face Your Fears Chill Out: Slowing Your Speaking Rate 000

Speak Ethically 000

Bring It All Together: An Informative Speech 000

Strengths 000
Opportunities for improvement 000
Prepare to Succeed Maintain a Focus on Informing 000

Exercises: Apply It Now 000
15 Speak to Persuade 000

Understand What It Means to Persuade 000

Influence people’s beliefs 000
Sway people’s opinions 000
Affect people’s actions 000
Select a Type of Persuasive Speech 000

Persuade beliefs with propositions of fact 000
Persuade opinions with propositions of value 000
Adapt to Context What’s Your Position? Talking Values with Different Audiences 000

Persuade actions with propositions of policy 000
Use more than one type of proposition if necessary 000
Choose a Method of Persuading 000

Appeal to character 000
Appeal to emotion 000
Appeal to reason 000
Appeal to human needs 000
Appeal to relevance 000
Appeal to personal gain 000
Appeal to harmony 000
Use an Effective Organizational Pattern 000

Use a refutational approach 000
Try the comparative advantage method 000
Consider Monroe’s motivated sequence 000
Rehearse Your Delivery 000

Practice Ethical Persuasive Speaking 000

Adapt to Ethics Coming Along on a Guilt Trip 000

Bring It All Together: A Persuasive Speech 000

Strengths 000

Opportunities for improvement 000

Prepare to Succeed Be Persuasive, Not Manipulative 000

Exercises: Apply It Now 000
16 Practice Persuasiveness 000

Maximize Your Credibility 000

Showcase your competence 000
Exhibit your trustworthiness 000
Demonstrate your dynamism 000
Highlight your similarity 000
Enhance your appearance 000
Identify the Parts of an Argument 000

Recognize the claim 000
Find the evidence 000
Spot the warrant 000
Consider Various Types of Arguments 000

Argue by deduction 000
Argue by induction 000
Adapt to Ethics Cherry-Picking Evidence for an Inductive Argument 000

Argue by analogy 00
Argue by cause 000
Argue by authority 000
Avoid Logical Fallacies 000

Adapt to Your Audience 000

Adapt to Culture Considering Cultural Influences in Persuasion 000

Prepare to Succeed Choose the Right Argument for Your Situation 000

Exercises: Apply It Now 000
17 Speak in Small Groups 000

Recognize Small Group Communication 000

Distinguish small groups by their size 000
Recognize that members of small groups are interdependent 000
Note the many functions of small groups 000
Understand that people are socialized into small groups in stages 000
Observe that small groups often interact online 000
Adapt to Technology Logging On: Communicating Successfully in Online Groups 000

Distinguish Among the Styles of Group Leadership 000

Recognize democratic leadership 000
Acknowledge autocratic leadership 000
Identify laissez-faire leadership 000
Appreciate the strengths of each leadership style 000
Understand the Roles of Group Membership 000

Respect task roles 000
Value relational roles 000
Avoid counterproductive roles 000
Explain the Processes of Group Decision Making 000

Understand unanimous consensus 000
Investigate majority rule 000
Consider minority rule 000
Explore expert opinion 000
Appreciate authority rule 284
Recognize that decision-making processes vary 284
Avoid the Pitfalls of Group Communication 000

Avoid groupthink 000
Beware of social loafing 000
Face Your Fears “I’m Doing All the Work!” Responding to Social Loafing 000

Manage group conflict 000
Create a Group Presentation 000
Select an appropriate format 000
Craft your presentation 000
Rehearse and deliver your presentation 000
LIVE WORK SPEAK Plan a Group Oral Report 000

Prepare to Succeed Appreciate the Advantages of Small Group Communication 000

Exercises: Apply It Now 000
18 Speak on the Job 000

Deliver an Impressive Business Presentation 000

Determine your general purpose 000
Identify your audience 000
Choose an organizational pattern 000
Adapt to Context Choosing an Organizational Pattern for Your Proposal 000

Do your homework 000
Consider cultural factors 000
Create presentation aids 000
Adapt to your communication channel 000
Rehearse, evaluate, and revise 000
Lead a Meeting Effectively 000

Communicate the purpose 000
Create and distribute an agenda 000
Begin on time 000
Keep the conversation on-topic 000
End on time 000
Communicate Constructively in an Employment Interview 000

Prepare to be interviewed successfully 000
Face Your Fears “You Can’t Ask Me That”: Responding to Illegal Questions in a Job Interview 000

Prepare to conduct a successful interview 000
Prepare for electronically mediated interviews 000
Participate in a Performance Review 000

Receive a performance review 000
Deliver a performance review 000
Prepare to Succeed Communicate Ethically in the Workplace 000

Exercises: Apply It Now 000
19 Speak on Special Occasions 000

Appreciate the Functions of a Special Occasion Speech 000

Some speeches celebrate 000
Some speeches inspire 000
Some speeches commemorate 000
Some speeches entertain 000
Understand the Types of Special Occasion Speeches 000

Adapt to Technology Finding Special Occasion Speeches Online 000

Articulate Your Priorities for a Special Occasion Speech 000

Determine the function and type of speech 000
Know your audience 000
Understand the tone of the event 000
Outline your presentation 000
Rehearse and revise your speech 000
LIVE WORK SPEAK Prepare a Toast 000

Incorporate Humor Effectively 000

Learn to “read” your audience 000
Know the various forms of humor 000
Practice your delivery 000
Be ethical 000
Adapt to Culture Thinking Through Your Jokes: Accommodating Cultural Preferences in Humor 000

Bring It All Together: An Introduction Speech 000

Strengths 000
Opportunities for improvement 000
Prepare to Succeed Adapt to the Moment 000

Exercises: Apply It Now 000
PART 6 Presenting Your Speech

20 Choose and Rehearse a Method of Delivery 000

Distinguish Among Methods of Delivery 000

Impromptu speaking 000
Extemporaneous speaking 000
Scripted speaking 000
Memorized speaking 000
Practice Speaking Impromptu 000

Don’t panic 000
Face Your Fears Don’t Let Fear Get You Down: Avoiding Paralysis Through Reframing 000

Think in threes 000
Draw from what has happened 000
Be brief 000
Rehearse an Extemporaneous Speech 000

Avoid sounding underprepared 000
Avoid sounding overprepared 000
LIVE WORK SPEAK Rehearse an Extemporaneous Speech 000

Practice Speaking from a Manuscript 000

Avoid reader’s voice 000
Handle the manuscript properly 000
Maintain sufficient eye contact 000
Adapt to Culture Look Me in the Eye: Modifying Eye Contact 000

Memorize Your Presentation 000

Commit your text to memory 000
Polish your delivery 000
Practice recovering from memory failures 000
Prepare to Succeed Learn to Think on Your Feet 000

Exercises: Apply It Now 000
21 Use Your Body and Voice Effectively 000

Pay Attention to Your Personal Appearance 000

Monitor Your Facial Expressions and Eye Contact 000

Communicate with facial expressions 000
Adapt to Ethics What Are You Really Feeling? Feigning Emotions for Effect 000

Keep an eye on eye contact 000
Use Movement and Gestures Deliberately 000

Move your body 000
Generate effective gestures 000
Speak at an Appropriate Rate, Volume, and Pitch 000

Find your rate 000
Adapt your volume 000
Adapt to Technology Making the Microphone Your Ally 000

Vary your pitch 000
Keep Your Voice Clear and Fluent 000

Practice pronunciation 00
Attend to articulation 000
Focus on fluency 000
Prepare to Succeed Look and Sound Confident, Even When You’re Nervous 000

Exercises: Apply It Now 000
22 Use Presentation Aids Effectively 000

Understand the Benefits of Presentation Aids 000

Presentation aids help you capture attention 000
Presentation aids improve listeners’ learning 000
Presentation aids generate emotion 000
Presentation aids assist with audience recall 000
Presentation aids facilitate communication across cultures 000
Presentation aids help a speaker stay organized 000
Identify the Types of Presentation Aids 000

Adapt to Context Decisions, Decisions: Choosing the Right Presentation Aids for the Situation 000

Create Compelling Audiovisual Aids 000

Text slides 000
Graphic slides 000
Video and audio 000
Learn to Use Presentation Software 000

Begin with a plan 000
Choose a template 000
Select slide layouts 000
Place slides in order and select transitions 000
Rehearse your slide show 000
Consider using Prezi 000
Design Presentation Aids for Maximum Impact 000

Focus on your message 000
Forget the bells and whistles 000
Concentrate on the visual presentation 000
Adapt to Culture Color Your World: Noting Cultural Meanings for Color 000

Ensure the Success of Your Delivery 000

Consider the context 000
Plan your timing 000
Be ethical and safe 000
Practice with your presentation aids 000
Have a backup plan 000
Prepare to Succeed Make Your Presentation Aids Work for You Rather Than against You 000

Exercises: Apply It Now 000
APPENDIX: SAMPLE SPEECHES 000

GLOSSARY 000

INDEX 000