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Test Bank (Downloadable Product) for Strategic Training and Development By Robyn A. Berkley, David M. Kaplan, ISBN: 9781506344393, ISBN: 9781544393407

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Downloadable Instructor Test Bank for Strategic Training and Development 1st Edition Berkley

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Test Bank for Strategic Training and Development 1st Edition Berkley

Downloadable Instructor Test Bank for Strategic Training and Development By Robyn A. Berkley, David M. Kaplan, ISBN: 9781506344393, ISBN: 9781544393407

Table Of Content

Preface
Acknowledgments
About the Authors
Introduction to Training and Development

Introduction

The Instructional Systems Design Model

Training and Development Career Issues

Conclusion

Key Terms

End-of-Chapter Exercises

CHAPTER 1 • Training and Development Strategy

Learning Objectives

Internal Environment

Company Strategy

External Environment

Ethics and Training Strategy

Global Issues in Training Strategy

Chapter Summary

Key Terms

End-of-Chapter Questions and Exercises

CHAPTER 2 • Legal Issues in Training and Development

Learning Objectives

Jurisdiction and Ethics

Equal Employment Opportunity

Liability and the Provision of Training

Chapter Summary

Key Terms

End-of-Chapter Questions and Exercises

CHAPTER 3 • Needs Analysis

Learning Objectives

Organization Level

Job Level

Person Level

Results of a Needs Analysis

Chapter Summary

Key Terms

End-of-Chapter Questions and Exercises

CHAPTER 4 • Learning Theories

Learning Objectives

Bloom’s Taxonomy: What People Learn

Learning Theories

Pedagogy, Andragogy, and Heutagogy

Learning Styles

Are There Generational Differences in Learning?

Chapter Summary

Key Terms

End-of-Chapter Questions and Exercises

CHAPTER 5 • Training Evaluation: Reaction and Learning

Learning Objectives

Training Strategy for Evaluation

Developing Learning Objectives

Training Design for Evaluation

Reliability and Validity of Training Measures

Kirkpatrick’s Model for Training Effectiveness

Chapter Summary

Key Terms

End-of-Chapter Questions and Exercises

CHAPTER 6 • Training Evaluation: Transfer and Results

Learning Objectives

Transferring Learning to Behavior

Kirkpatrick’s Model for Training Effectiveness

Transfer of Training

Training Evaluation Analysis

Training Budgets

Chapter Summary

Key Terms

End-of-Chapter Questions and Exercises

CHAPTER 7 • Learning Methods

Learning Objectives

Traditional Methods

Experiential Methods

Choosing a Method

Instructional Aids

Asking Questions

Chapter Summary

Key Terms

End-of-Chapter Questions and Exercises

CHAPTER 8 • Delivery Options for Face-to-Face Training

Learning Objectives

Instructional Settings

Factors Influencing Selection of Instructional Settings

On-the-Job Training (OJT)

Workshops, Speakers/Courses, Conferences, and Corporate Universities

Chapter Summary

Key Terms

End-of-Chapter Questions and Exercises

CHAPTER 9 • Technology-Mediated Training and Development

Learning Objectives

Technology-Facilitated Learning

Communicating Virtually

Human Resource Information Systems (HRIS)

Online Instruction

Chapter Summary

Key Terms

End-of-Chapter Questions and Exercises

CHAPTER 10 • Careers and Succession

Learning Objectives

Career Theories

Career Stages

Career Paths

Traditional, Protean, and Boundaryless Careers

Career Anchors

Succession Planning

Chapter Summary

Key Terms

End-of-Chapter Questions and Exercises

CHAPTER 11 • Employee Development

Learning Objectives

Strategic Importance of Development

Learning Agility

Employee Development

Leadership Development

Chapter Summary

Key Terms

End-of-Chapter Questions and Exercises

CHAPTER 12 • Practical Skills for Training and Development

Learning Objectives

Communication Style

Listening

Feedback

Conflict Resolution

Self-Awareness

Chapter Summary

Key Terms

End-of-Chapter Questions and Exercises

CHAPTER 13 • Training for Differences: Understanding Culture and Diversity

Learning Objectives

How People, Organizations, and the Global Context Differ

Macro-Level Differences: National Culture and Global Competency

Organization-Level Differences: Company Culture

Onboarding to Train for Organizational Culture

Micro-Level Differences: Individual Differences and Diversity Training

Applying Practical T&D Skills to Diversity Training

Ethics and Training Diverse Others

Chapter Summary

Key Terms

End-of-Chapter Questions and Exercises
Appendix A: Semester-Long Project
Appendix B: External Partnerships
Appendix C: Managing a Training Session
Glossary
Notes
Index