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Test Bank (Downloadable Product) for Technical Communication Process and Product, 9th Edition, Sharon J. Gerson, Steven M. Gerson, ISBN-10: 0134678869, ISBN-13: 9780134678863

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Downloadable Instructor Test Bank for Technical Communication Process and Product 9th Edition Gerson

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Test Bank for Technical Communication Process and Product 9th Edition Gerson

Downloadable Instructor Test Bank for Technical Communication Process and Product, 9th Edition, Sharon J. Gerson, Steven M. Gerson, ISBN-10: 0134678869, ISBN-13: 9780134678863

Table of Contents

1. An Introduction to Technical Communication

2. Digital Communication

3. The Communication Process

4. Objectives in Technical Communication

5. Audience Recognition

6. Ethical Considerations

7. Document Design

8. Visual Aids

9. Routine Correspondence

10. The Job Search

11. Communicating To Persuade

12. Social Media

13. Web Sites and Online Help

14. Technical Descriptions and Process Analyses

15. Instructions, User Manuals, And Standard Operating

16. Research

17. Short, Informal Reports

18. Long, Formal Reports

19. Proposals and Business Plans

20. Oral Presentations

Appendix A: Grammar, Punctuation, Mechanics, and Spelling

Appendix B: Parenthetical Source Citations and Documentation