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Test Bank (Downloadable Product) for The Communication Age Connecting and Engaging 3rd Edition By Autumn Edwards, Chad Edwards, Shawn T. Wahl, Scott A. Myers, ISBN: 9781506369648, ISBN: 9781506369655, ISBN: 9781544377322, ISBN: 9781544377339

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Downloadable Instructor Test Bank for The Communication Age Connecting and Engaging 3rd Edition Edwards

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Test Bank for The Communication Age Connecting and Engaging 3rd Edition Edwards

Downloadable Instructor Test Bank for The Communication Age Connecting and Engaging 3rd Edition By Autumn Edwards, Chad Edwards, Shawn T. Wahl, Scott A. Myers, ISBN: 9781506369648, ISBN: 9781506369655, ISBN: 9781544377322, ISBN: 9781544377339

Table Of Content

PREFACE
ACKNOWLEDGMENTS
ABOUT THE AUTHORS
1. Communication in the 21st Century

The Communication Age

Benefits of Studying Communication

What Is Communication?

Contexts of Communication

Communication Metaphors

Communication Competence

Communication Ethics

Connecting and Engaging in Communication

2. Perception, Self, and Communication

Perception and Communication

Self and Communication

Perception, Self, Communication, and Convergence

3. Verbal Communication

Verbal versus Nonverbal Communication

The Building Blocks of Language

Functions of Verbal Messages

Production and Interpretation of Verbal Messages

Verbal Communication and Convergence

4. Nonverbal Communication

Why Does Nonverbal Communication Matter?

Functions of Nonverbal Communication

Codes of Nonverbal Communication

Improving Your Nonverbal Communication Skills

Nonverbal Communication and Convergence

5. Listening

Hearing versus Listening

Listening Problems

Benefits of Being a Good Listener

Types of Listening

Becoming a Better Listener

Listening and Convergence

6. Communication, Culture, and Diversity

Culture and Diversity Defined

Cultural Awareness

Cultural Competence

Examples of Diversity across Communication Contexts

Barriers to Communication, Culture, and Diversity

Communication, Culture, Diversity, and Convergence

7. Interpersonal Communication

Forming Relationships

Models of Relationship Formation

Communication of Interpersonal Relationships

Interpersonal Communication and Convergence

8. Small Group and Team Communication

What Is Small Group Communication?

Small Group Development

Small Group Member Roles and Leadership

Small Group Conflict

Small Group and Team Communication and Convergence

9. Workplace and Organizational Communication

What Is Workplace Communication?

Workplace Culture

Workplace Socialization

Workplace Dissent

Workplace Relationships

Workplace and Organizational Communication and Convergence

10. Communication and New Media

Communication Traditions and Technology

New Media: Connecting and Engaging

Characteristics of New Media Theory

Presenting Your Online Identity

New Media as Your Community

New Media and Convergence

11. Selecting and Researching Your Topic and Knowing Your Audience

What Is the Purpose and Type of Your Presentation?

How Do I Choose a Topic?

Audience Analysis

Plagiarism

Building Credibility with Research

Finding Information

The Basics of Your Presentation

Selecting and Researching Your Topic and Knowing Your Audience and Convergence

12. Organizing Your Presentation

Telling a Story

Organizational Patterns

Introducing the Topic

Body

Conclusion

Transitions

Outlines

Time Considerations

Organizing Your Presentation and Convergence

13. Delivering Your Presentations

How to Reduce Your Anxiety and Fear over Presentations

Methods of Delivery

Effective Delivery Skills

Multimedia Presentational Aids

Delivery in Presentations and Convergence

14. Informative Presentations

The Difference between Informative and Persuasive Presentations

Relating Your Topic to the Audience

Types of Informative Presentations

Strategies for Informative Presentations

Samples of Informative Presentations

Informative Presentations and Convergence

15. Persuasive Presentations

Types of Persuasive Claims

Crafting Persuasive Arguments

Strategies to Persuade

Organizing Your Persuasive Presentation

Samples of Persuasive Presentations

Persuasive Presentations and Convergence

Appendix: Interviewing in the Communication Age

Basics of Interviewing

Types of Questions

Structure of the Interview

The Interview Environment

Types of Interviews

Interviewing and Convergence
GLOSSARY
REFERENCES
INDEX